Terms and conditions

Effective Date: October 1, 2025

Welcome to Bish Bash! By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. About Bish Bash

Bish Bash creates handmade, upcycled denim accessories for dogs. Each piece is crafted with care, and no two items are ever exactly alike — that’s part of their charm.

2. Handmade Nature

Because our products are handmade and made from repurposed materials, slight variations in color, stitching, and texture are completely normal. These differences make every item unique and one-of-a-kind.

3. Orders & Payments

All prices are listed in USD.

Payments are securely processed through Big Cartel’s approved payment partners.

Orders are confirmed once payment has been successfully received.

If there’s ever an issue with your order, we’ll reach out directly by email.

4. Shipping

Processing times are typically 3–5 business days, with custom orders requiring additional time.

Shipping costs and delivery times are displayed at checkout.

For full details, please see our Shipping Policy.

5. Returns & Exchanges

We want you to love your purchase!

If your item arrives damaged or isn’t quite right, please contact us within 7 days of delivery.

We’ll gladly work with you to find a solution.

Due to the handmade and custom nature of our products, we cannot accept returns for change of mind or general wear and tear.

For full details, see our Returns & Refunds Policy.

6. Product Use

Our products are designed for everyday walks and regular use. However, it’s your responsibility to ensure your dog’s collar, leash, and accessories are appropriate for their size, strength, and temperament. Bish Bash is not liable for misuse or damage caused by improper use.

7. Intellectual Property

All photos, designs, product descriptions, and website content are the property of Bish Bash. Please don’t reproduce, distribute, or use our content without written permission.

8. Privacy

We respect your privacy and only use your information to process orders and improve your experience.

For more details, please read our Privacy Policy.

9. Limitation of Liability

Bish Bash is not liable for any indirect, incidental, or consequential damages arising from product use, website performance, or third-party links.

Our total liability will not exceed the total purchase price of your order.

10. Updates to These Terms

We may update these Terms & Conditions occasionally to reflect changes in our business or legal requirements. The most current version will always be posted on this page.

11. Contact

Questions about these Terms? We’re happy to help! [email protected]